• Background

    • Pain area in any institution is fee collections
    • Need to find an easy method of Fee payment
    • To relive the Parent & the institution of this pain...
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    Background

    The growth in the number of private educational institutions has created a need for better utilization of the facilities and management of resources in these institutions. Due to the numerous routine tasks involved and to monitor progress, the quest to automate and find better solutions are always being evolved. Simple tasks like calculating attendance, totalling of marks, generating reports, time tabling etc., are tedious and time consuming, swifter methods can find solution to better the efficiency.


    One such pain area which is universally affecting all educational institutions is fee collections. To ensure steady cash flow by prompt collection of fee, and to find easy method of fee payment for the parent as well as the institution is the need of the hour. Long hours waiting in queues for parents, wasting precious hours away from work and battling traffic, makes the quest for a painless process a priority for both, the parent as well as the institution.

  • Parent
    Pain Points

    • Fee Dues are not available for immediately reference
    • Inconvenient method of Fee Collection
    • No reminders
    • Embarrassment to the student...
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    Parent Pain Points

    • The Fee Dues are not available immediately for reference

    Unless the parents visit the school physical they are not sure about their wards fee dues.


    • Inconvenient method of Fee Collection

    Most of the schools collect fee in their school fee counters, hence parents have to wait in long queues to pay their wards fees.


    • School accepts only cash /DD

    Most schools & colleges don’t accept cheques; instead have a Cash only policy or take Demand Draft.


    • Parents find it difficult to take time off from work to pay fees

    Since school timings coincide with parent’s work timings, parents are not able to take time off from work, to stand in a queue to pay the fees.


    • No reminders

    Majority of the schools do not remind the parents about fee deadlines. The problem becomes compounded when the fee cycles are either quarterly or term wise.


    • Late payment fines

    The exorbitant late fee fines ends up irritating the parents.


    • Embarrassment to the student

    The message regarding the nonpayment of fees is sent through the students, and it is conveyed in the classroom in front of their classmates.


    • The fee collection cycles is repeated 4-6 times a year

    Parents go through the above pain as many times in a year.

  • Institution
    Pain Points

    • Cash flow get affected
    • The inconvenience results in parents’ dissatisfaction
    • Affects the school image...

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    Institution Pain Points

    • Institution’s cash flow gets affected due to fee defaults

    Non collection of Fee on time puts a lot of stress on management and it effect the cash flows of the Institution .


    • Research shows that parents default due to lack of time rather than money

    School fee is considered a very important payment for parents, they default this payment only due to lack of time.


    • The inconvenience results in parent’s anger

    When parents have to stand in long queues and take day off from their work, it angers them and they show frustration towards the school staff.


    • Affects the school image

    When school don’t care about the parents’ convenience the parents get the disappointed with the school.


    • Cash Management

    Schools run a big risk in collecting huge sum of cash, the staff has to be efficient and trustworthy they have to deposit the same in bank.

  • Multimode
    Fee Payment

    • Payment Gateway
    • Net Banking
    • Mobile Payment Gateway
    • Cash Collected at Bank
    • Cheque Drop Boxes
    • Digital Wallet
    • IMPS...
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    Multimode Fee Payment

    Keeping the convenience of the Educational Institution and the Parent in mind we have innovated a holistic method of fee collection, using multi mode collection methods as listed below:

    • Payment Gateway

    eFee is integrated with online payment gateway, parents can pay fees using Master, Visa or American Express Credit/Debit cards.


    • Net Banking

    The eFee Service is integrated with many major banks, parents can use their Bank Accounts directly to pay the school Fee.


    • Mobile Payment Gateway

    eFee service is integrated with mobile payment gateway. Parents can pay their wards fees using the eFee Mobile App.


    • Cheque drop Boxes or Cash payments across bank counters

    eFee partnership with banks, enables the parents to pay the school fees by using the cheque drop facility, or cash at the bank counters.


    • Digital wallet

    eFee eFee comes integrated with the digital wallet Bon-Ami, parents can Charge their digital wallets and pay their wards fees using this facility.
    Students can make cashless purchases at the school store or canteen using the digital wallets.


    • Standing Instructions on the Digital wallet

    This option allows parents to setup standing instructions on their digital wallets, when schools run the fee collection process on the system the fee payments will be made to the school automatically as per pre-defined instructions. This ensures timely fee payment by the parent every time the fee is due.


  • Benefits
    To
    Parents

    • eFee Module
    • SMS Reminders
    • Training to Parents
    • TAG Help Desk Support
    • Voice Support...

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    Benefits to Parents

    • eFee Module

    The offering comes with eFee Online Module, here every Parent gets a unique login/password. Using this facility they can view detailed break up of various fee types and can also view other information like Circulars, Event Calendars & Alerts from school. This information is updated regularly by the institutions.


    • SMS Reminders to Parents

    This is a very valuable service. Parents get sms reminders at regular intervals.


    • Training to Parents

    The training for the parents is conducted at the school, and User Manuals are provided.


    • TAG Help Desk

    The moment a parent clicks on the TAG Button, an Agent comes online to guide the parent through the payment process and answer their queries.


    • Voice Support Help Desk

    12 hour Help Desk is setup to receive user calls and answer their queries.

  • Benefits
    To
    Management

    • eFee Module
    • SMS Reminders
    • Training to Parents
    • Training to staff
    • TAG Help Desk Support
    • Voice Support
    • One Stop Solution... Read More
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    Benefits to Management

    • Lycee Fee Module

    This is a Cloud offering, fee payments could be made through various modes - credit cards, Direct Debit, Mobile payment gateway, Standing Instructions, digital wallet or by Cash/Cheques in Banks, payment information is synchronizes with the Lycee Fee Management Module.


    • E-Governance

    The School Accountant or Management will be able to view the collection using this module, and generate fee receipts and send it to the parents. This module will also hold the data about the students and the fee demand.


    • SMS Reminders to Parents

    Our system sends SMS reminders at regular intervals.


    • Parent Training

    TAG help desk will conduct training programs for parents on how to use this service, these trainings could be taken from the comfort of their home or office at any time…any place.


    • One Stop Solution

    The institution need not have to talk to individual banks, or invest in high-end secure servers, authentication certificates or expensive Back Office support services. The eFee Service offers seamless integration of all payment modes. TAG Help Desk will be the single point of contact, to handle end-to-end integration e-fee and the educational institution.


    • Training the staff

    Appropriate training would be provided to the user of eFee.


    • Don’t have to change existing Banking relationship

    The institution doesn’t have to change its bank, the fee collection will be transferred to the existing account.


  • Parents
    Feedback

    • Give us your Feedback
    • Avoid Standing in Long Queues
    • Avoid late payment of school fees

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    Parents Feedback









  • School
    Feedback

    • Give us your Feedback
    • Avoid Long Queues in your school
    • Avoid chaos during fee collection

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    School Feedback











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